conversationai0

  Conversational AI is the set of technologies at the back of speech-enabled applications and automated messaging that offer human-like interactions between humans and computers. Conversational AI technology can communicate like a human by identifying text and speech, deciphering different languages, understanding intent, and responding in a manner that imitates human conversation. Applied Conversational AI necessitates both art and science to make successful applications that add in personalization, context, and relevance within human to computer communication. Conversational design, a discipline devoted to designing flows that sound natural, is a vital part of developing Conversational AI applications. Even though chatbots have gained fame, conversational AI solutions can be provided over both voice modalities and text and thus several channels and devices offer support for these modalities from web chat and SMS for text modality to phone call and smart speakers for voice modality.

  Conversational AI is the technology that powers automatic conversations between a business and its customers. These conversations can be audio-based or text-based and can be done on any messaging or voice-based communication platform. Conversational artificial intelligence technology has developed to a level where it can imitate human conversations with a great level of accurateness. They use Natural Language Processing (NLP) to stimulate these human-like conversations. It assists them understand text, speech, and intent, decipher various languages, and respond as a human would. Some conversational AI technologies are superior enough to even understand the context and personalize the conversations. The primary purpose of conversational AI is to mechanize conversations and customer interactions to offer precise, 24/7 support. In what way businesses use a Conversational AI Platform? Conversational AI has a number of business applications and can be used both for customer acquisition a